Live Interview Audio:
Live Interview Description
Zappos relentlessly improves its processes and products through empowering its employees, listening to its customers and inventing software to help manage these processes. John was part of the original team to lead Zappos adoption of Holacracy, transforming its traditional hierarchy with self-organization.
In this interview, John will share how Zappos continues to lead the way as a responsive organization. We will discuss what other organizations can learn from the Zappos experience.
Featuring:
Glenn Marks, John Bunch.